Many computer problems appear more serious thanthey really are. Regardless of whether you choose advanced or summary, the. Whether youre dealing with your dads decadeold computer or your own custombuilt gaming rig, troubleshooting pc problems is a part of everyday life. Although computers continue to improve in speed and functionality, they remain difficult to use. Sorting hardwaresoftware configuration problems one of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due.
This guide will quickly get you up to speed on the intricacies of computer troubleshooting and repair, such as diagnosing a faulty power supply, identifying the cause of a hard drive failure. The majority of computer problems turn out to be software issues, especially malicious software. Idenrfy computer hardware issuesproblems determine faulty computer hardware. Chapter 5 troubleshooting the system hardware troubleshooting the ethernet controller 54 cisco wide area virtualization engine 274 and 474 hardware installation guide ol1773901 no. You should know the common causes of these various symptoms associated with problems of computer hardware. If youre using a laptop, you may be able to remove the battery to force the computer to turn off. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Many basic problems can be resolved easily and quickly this way. The compaq configuration record utility is accessed via an icon in the control panel.
Regular preventive maintenance reduces hardware and software problems. These test instruments are available in both analog and digital readout form and can be used to directly measure electrical values of voltage v, current in milliamperes ma or. Click on the little next to a disk or folder to hide the folders it contains. Show competency in your understanding of essential hardware components, cards and devices by knowing and doing the following. Basic computer components computers come in different shapes and sizes. This project argues for an intelligent troubleshooting system and performance. Could be malware, too many startup items windows or build up of temporary files. You also need to be able to use the correct tools when troubleshooting this hardware.
Keep in mind that this is a select few of the thousands of questions and answers in our database. Check to see that network cable is plugged into computer and the wall outlet. But intermittent hardware failures can baffle the best technicians, and the only way to work around them is to adopt a systematic approach to troubleshooting rather than shooting from the hip. Knowledge of computer hardware idenfy computer hardware issues problems determine faulty computer hardware know basic computer troubleshoong ps knowledge of operang system and device drivers idenfy hardware peripherals basic knowledge of safeguarding hardware apply the knowledge to repair maintain a computer. Mike rodriguez is a computer technician with over 8 years of experience in the it field. Pc troubleshooting and maintenance guide 3 windows reports smaller capacity in the windows explorer tool and in the my computer window because it shows information about one partition on the hard disk drive at a time.
How to troubleshoot basic computer problems to fix your computer. The pc troubleshooting process, step by step dummies. These can be caused by hardware thats failing or by adding new hardware thats incompatible. Although there are unlimited possible combinations of hardware settings, you can trace most hardware problems to a relatively small number of causes. The survey tab is displayed when you invoke hp insight diagnostics. Computer service troubleshooting computer troubleshooting basic troubleshooting of computer computer repair and troubleshooting pdf computer system troubleshooting pdf computer repairs and troubleshooting computer preventive and curative troubleshooting computer hardware installation interfacing troubleshooting and maintenance.
Hardware troubleshooting tools hardware troubleshooting. Before beginning any repair, back up the data on a computer. Press and hold the power button for 5 to 10 seconds to force the computer to shut down. Basic troubleshooting guide faculty of medicine imperial. One of the most basic pieces of electronic troubleshooting equipment is the multimeter. If, after following each step in the troubleshooting guide, you still are unable to connect, go to a. How to troubleshoot basic computer hardware problems. Could be automatic os update problem, adware, virus or other malware. The troubleshooting process is a guideline to help you solve computer problems in an efficient manner. May 07, 2012 basic computer troubleshooting guide1.
Could be graphics card, motherboard or network card. The process starts by first identifying the problem and finding different issues that can cause such a problem and eventually leading to implementing a solution or alternative. Begin troubleshooting startup move the hard drive to another computer and recover the data. Sep 04, 20 whether youre dealing with your dads decadeold computer or your own custombuilt gaming rig, troubleshooting pc problems is a part of everyday life. Computer troubleshooting checklist problem solution. Computer viruses a computer virus is a computer program that can replicate itself and spread from one computer to another. Tick the box next to automatically fix file system errors and scan for and attempt recovery of bad sectors. Computer hardware questions and answers pdf free download,objective troubleshooting questions,multiple choice questions,lab viva,online quiz,test.
Hardware troubleshooting techniques introduction this chapter contains information that applies to identifying and troubleshooting hardware problems. Could be hard drive is fragmented or starting to fail, not enough ram or an old cpu. The problem may end up being the users behavior, such as facility to choose the correct printer, pushing the wrong key for a specific function, or issuing an incorrect. Troubleshoot problems with windows update, modify power settings, check for computer performance issues, and run maintenance tasks.
A number of test instruments can help you isolate computer hardware problems. User manuals, dell computer hardware operating guides and service manuals. Pdf self learning computer troubleshooting expert system. Make sure the mouse is securely connected to the computer and in the proper port. Summary this chapter discussed the concepts of preventive maintenance and the troubleshooting process. Next, youll see how this methodology is applied to solving issues related to power, hardware components, displays, and printers. Page 2 of 19 monitor temperature monitor voltage objective 2.
At the workshop for informaon and communicaon technology sta. One of the first steps in troubleshooting a computer problem or any other programmable system problem is to determine whether the problem is due to a hardware failure or to faulty software. Troubleshooting is the process of figuring out how to solve a computer problem. Computer will not login to the network or you get message the system could not log you. Here are some tips for troubleshooting some of the most common pc problems. If the motherboard does not work, none of the other parts will either. Troubleshooting computer problems 7 troubleshooting computer problems this section contains a series of tables that describe possible solutions to problems that may occur when using your computer. Pdf in computer domain the professionals were limited in number but the numbers of. An ebook reader can be a software application for use on a computer such as microsofts free reader application, or a booksized computer that is used solely as a reading device such as nuvomedias rocket ebook. Chapter 3 troubleshooting hardware and booting problems troubleshooting hardware information for technical support if you cannot resolve your booting problem using the procedures outlined in this chapter, collect the following information for your technical support representative. Some processes within hardware troubleshooting include.
Hardware and network troubleshooting, you will apply troubleshooting steps to a variety of problems. Dell computer hardware user manuals download manualslib. In the view section on the left side of the screen, you can select the summary view to see limited configuration data or select the advanced view to see all the data in the selected category. Cleaning dusts from ram and video carts slotports and from cooling fan. Problems frequently occur, and it is hard to find fixes or workarounds.
The motherboard is the most important part of a computer. Even with the most updated software and hardware, occasionally computers can malfunction. Computer hardware troubleshooting linkedin slideshare. If the computer still wont shut down, you can unplug the power cable from the electrical outlet. Hardware troubleshooting processes primarily aim to resolve computer hardware problems using a systematic approach. See our troubleshoot definition for a general overview of steps that should be taken while. See the section, troubleshooting the electrical system.
Examine the cables, connectors, and power cords to make sure theyre plugged in securely. Sometimes it just takes some systems a little longer than average to make the connection. One very quick hardware test is the one that occurs when you power on your computer. The term virus is also commonly, but erroneously, used to refer to other types of malware, including but not limited to adware and spyware programs that do not have a reproductive ability. The panel on the left displays all the disks on the computer and all the folders on the desktop.
How can i control whether my computers, my documents, my network places. The technologists guide to troubleshooting hardware ars. As a technician, you should be skilled at installing, configuring, and troubleshooting an os. Click on the tools tab and then click on the check now button. Jul 05, 2017 5 troubleshooting tips for fixing your own computer. Computer systems hardware, software and network connection face. If youre having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all.
This chapter discussed the concepts of preventive maintenance and the troubleshooting process. Removing, repairing and replacing faulty ram, hard disk or videographic card. Hardware troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device. This should bring up a menu that will allow you to run task manager. Basic troubleshooting process for operating systems.
A good preventive maintenance program helps minimize failures. Every other computer part connects to the motherboard. The ultimate computer repair guide hardware that is not part of the system unit is sometimes called a peripheral device or device. The first partition contains the system recovery information. It checks to see if the memory is inside of your computer. How to solve the 10 most common tech support problems. Computer service troubleshooting computer troubleshooting basic troubleshooting of computer computer repair and troubleshooting pdf computer system troubleshooting pdf computer repairs and troubleshooting computer preventive and curative troubleshooting computer hardware installation interfacing troubleshooting and. Keep in mind that this is a select few of the thousands of questions and answers in our database see our troubleshoot definition for a general overview of the steps that should be taken while troubleshooting a computer. With fewer failures, there is less troubleshooting to do, thus saving an organization time and money. Basic computer troubleshooting linkedin slideshare. And it checks a minimal hardware configuration for your pc. Computer systems typically include a combination of hardware and software components, application programs, system programs, processors, buses, memory.
Computer will not login to the network or get message tree or server cannot be found. The aim of this study is developing self learning expert system which is providing troubleshooting information about problems occurred in the computer system for the information and communication. It gathers critical hardware and software information from various sources to give a complete view of the computer. Troubleshooting and maintenance guide hewlett packard. In most pcs, you can use a significant event that occurs during the startup process as a key to separate hardware problems from software problems. The following concepts from this chapter are important to remember. Many problems relate to the people who operate computer the users. Page 1 of the 901 hardware and network troubleshooting study. Feb 19, 20 ebook is an electronic version of a traditional print book that can be read by using a personal computer or by using an ebook reader. This chapter introduced computer operating systems. Below is a listing of commonly asked computer questions and answers and basic troubleshooting steps for operating systems, software, and computer hardware. The power button is usually located on the front or side of the computer, typically indicated by the power symbol. Troubleshooting is a systematic approach to locating the cause of a fault in a computer system.
Symptoms that describe the sign or warning message for the type of problem. Software hardware includes the parts of the computer system that you actually can touch like the keyboard, mouse, monitor, or cpu. Even with the most updated software and hardware, occasionally computers can. Jun, 2012 the technologists guide to troubleshooting hardware avoid vendor support hell with these tips for pc, mac, smartphone, and tablet. However, there are several parts on a computer that are universal to all computers.
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